Outsourcing has now become a process in human resources practice, with outsourcing you can easily be your own human resourcing manager, manage talent and project.
Today, businesses can build their dream team and have any talent and professionals from anywhere in the world. You can have people work for you from anywhere and anytime.
What is outsourcing?
Outsourcing is a process whereby a business or company gives out responsibilities that internal staff or in-house employees can do to external professionals.
Outsourcing practice helps the company saves money, most businesses cannot afford to pay a full-time employee when starting. Small businesses and bootstrapping startups practice outsourcing to save money and time.
Thousands of companies started by outsourcing, and some businesses still run and grow with the outsourcing team as their core process of employment.
The outsourcing strategy is not all about saving money, it is also about giving tasks and services that you are not good at, or you feel is too time consuming to a professional to handle while you focus on the core aspects of your business.
I would outsource if I am going for specific expertise or when I don’t want to commit full-time resources. For example, I need a solid marketing effort to launch my product — I really don’t have the capability and don’t want to build that capacity since I want to wind down spend/resources after the launch. This would be a pleasant scenario to outsource.Bastin Gerald, Founder & CEO at Profit.co
There are tons of reasons and personal experience you would outsource, but here are the two primary reasons many businesses outsource their work and projects.
1) To reduce pay cost
8 out of 10 businesses or companies that outsource their task or work to external hands, do so to save cost. Starting a new business is hard and cost more, you might not afford to pay full-time employees, the best way to save money, is to outsource the workout and only pay per task and project.
2) To save time
Having a business means you would wear many hats, yes, you might be good at everything, but you can’t do everything at the same time. Outsourcing would help you focus on your strength, and you can also leave the long time-consuming task for someone else to do while you focus on the core process of your business.
When you’re just starting up, you’ve to manage several aspects of your business. Outsourcing a part of your business gives you an extra pair of hands, and it’ll cost you lesser than building an in-house team.Vicky Khati, Business Development Representative at Bolsterbiz
What can you outsource
you can outsource any part of your business, there is no limit to what you can outsource, whether it is programming, marketing, and sales, business development, or a personal assistant.
But it is important for you to know that there is some core business operation you can’t outsource because of security reasons unless you have conducted a background check on who you are bringing to the team, however, most outsourcing platforms verifies all the VA’s on their platform.
That can be great for you, as long as you do not outsource your core business without a thought. You can easily outsource all “other” work.Bogdan Magureanu, Co-founded BNG Ferendia
Benefits of outsourcing for business
There are tons of benefit and advantage you get when you outsource VA’s or freelancer for your business, here are the top 7 benefits we love from outsourcing.
Reduce or control cost
One of the best benefits you will get from outsourcing is employee cost savings, you can get the excellent qualities in your work for cheap work labor.
When you convert the currency, you pay other country VA or Freelancer you outsource, you will end paying less. For example, India, Asia, and Africans can get the work done with good quality, fast and cheap.
Easy access to top professional
You need not interview and training for employees, you can get pools of professionals who are good and well skilled in their work with ease.
Time zone advantage
Time zone can work for your advantage in so many ways, imagine while you sleep, people are answering calls and customer’s questions, or while you close for the day, someone is handling your shipment to the customer, this means your customers get severed at all time, day and night.
Faster and better services
Getting work and services done fast is important for every business, imagine setting a launch time and you have to wear all the hats, this might get you tired or unproductive, outsourcing VA’s can help you deliver faster and better. Sometimes you might think if I can do it while paying someone, but the goal is to free up time for more important things.
Increase efficiency and focus
You need not learn every aspect of your business, focus on what you are good at and let someone with the right skills help you with what would take up your time learning.
Gain Management experience
When I started my first company, I did not know about managing employees or people, but with outsourcing, I have been able to learn how to manage people, projects, and set a deadline.
Government regulations and mandates.
The government has placed many laws and regular for businesses, including employment and labor protection, which means you have to provide a safe work environment, insurance, privacy regular, equal employment and many more, with a VA or a freelancer you don’t have to worry on all those things.
Outsourcing is not for everyone. But most times, it is possible to eliminate fears and work out a formula that will address the biggest problems. If you are a control freak, you can have PM at your place or PM yourself. Today’s outsourcing allows you to be very flexible and work out attractive cooperation models.Joanna Szumowska, Digital Marketer & Strategist at SoftwareHut
Outsourcing best practice
Have a Trial Run
Remember, you don’t know how good, who you are outsourcing is for the first time, it is always a good practice to have a trial run by giving the VA or freelancer a small task, this would determine how well the person is, the work ethic and if you can work with the person.
Try not to be cheap for critical tasks.
We know you can get cheaper labor by outsourcing, this doesn’t mean you should go for the cheapest person you see. Remember the higher you pay the best quality of service you get, so don’t hire the cheapest VA you see and pay for quality.
Don’t give out confidential information
If the freelancer, you outsource would need to access your email, financial information, and websites. Make sure you create a different login if it is for a website, create an email or webmail, open a new PayPal different from your business account, and don’t use the same email for everything.
Give detailed instructions
Make sure you give a well-detailed instruction, For example, don’t just put up a project for designing my website, make the specification of what you want in place so as not to confuse the VA.
Communicate and keep it simple
Whenever I outsource an enormous project, I make sure I can do a Skype or video call with the VA, and I ask the VA or freelancer to email the progress at every stage of the project, and if they encounter any challenges.
Outsource for long term
If you will need to outsource for the same project, make sure you use the same freelancer or VA, for example, if you need someone to run a social media campaign or write articles for you, use the same person for a long term, it would make the Freelancer feel part of the team.
What you should look for when outsourcing
Resources and Technology
Always ask the person you want to outsource, what tools or software they would use to for the project or task.
You don’t want someone to work with outdated tools or software, work with someone with up-to-date knowledge and resourcing for the best quality work.
Ability To Meet Deadlines
Ensure who you outsource Can meet a deadline, meeting deadlines is important, ask the person beforehand about project delivery.
Communication is important in everything in life, the freelancer or VA should be able to communicate frequently. You also want someone who understands and speak good English or whatever language you speak.
Level of experience
Many outsourcing platforms let you, read reviews and see a portfolio of the freelancer, so you can pick someone with an agreeable experience, you also want to ask for previous work for the person you outsource.
Outsourcing is difficult to manage, and it’s easy to end up with nothing if you do it wrong. Maybe even less than nothing if you’re putting them on your credit card or cap table. The incentives that outsourcer lives by day-to-day (maximize billing, minimize effort spent) are exactly the opposite of what you want in a technical team (minimize cash spent, maximize value produced).John Rodley, technical Co-founder with acquihires, flameouts, and exits
There are a lot of platforms out there you can outsource from, but with these platforms, you would get some talent and skill you are looking for.
iWorker can get you started with the right professional virtual assistant; You need not worry, just tell them what about your project and they will get you the right guy for the job.
Fiverr is a pool of skill freelancers, go right there search, read reviews, compare price, and pick whoever you like yourself.
The freelancer platform is also a pool of freelancers, with top skill professionals from all over the world, you can post your project and receive bids from top freelancers.
99designs let you run a contest and hire the best guy for the job.
Upwork is a great platform to outsource top talent from.
Vasumo is a support team outsourcing platform, this means they do not leave you alone in whatever project or task, there is a professional to help you do it.
If you are looking for long-term remote team, then Boldly is the right platform, they would help you with the right virtual team to move your business forward, they would do all the background check, skills level and get you the right team for your company.
I think outsourcing is the fastest way to grow your business once you get to a certain point, and that point is, where you’re spending more time working IN your business than ON it. I love iWorker for VAs as it fixes prices, no minimum hours required, and you’re doing good in the world when you hire someone from there.Shelley Honeychurch, Digital Marketer
Remote or local?
Understanding the difference between outsourcing locals or remotely is very important.
Both remote and local teams have their pros and cons, for example, if you are in America, you might come across some problem of having VA or freelancers who can’t speak or write good English, and while outsourcing remotely might be more expensive.
Another benefit is the time zone, you sleep while people work for you.
Solo or support teams?
If you are working with a solo VA or freelancer, this means one person is responsible for the complete work, if something happens to that person or somehow the person is not reachable it means your work is on hold.
But, with a support team, you have a backup assistant in case something goes wrong.
Running a business can demand and get the right man for the job is pivotal to the success of any project. Outsourcing has played an enormous impact on the growth of my brand. I spend a significant amount of time in research when looking for someone to hire, but importantly I look for reviews, recommendations, and referrals from people who have availed those services. What I look for when outsourcing is the level of expertize, professionalism, and reliability that can be delivered with minimal supervision. Whether I am outsourcing writers, web designers, or SEO experts, I make sure my budget is not a major determinant. This is essential because I am very result-orientated, and my willingness to bend my budget to achieve that desired level of output is overwhelming. Over the years, I have learned that communication is a major key when outsourcing. Make sure the individual or company you want to hire understands your objectives. Your requirements should be very specific and lucid, otherwise, you’ll most likely end with up with a shabby work being done.Abigail Bassey, Freelance Blogger – Chique Home Living
Outsourcing means you get to work smart and fast, not slow and hard. It is an excellent way to build a team, especially if you are a small business owner, you need not wear all the hats at the same time because you can’t pay full-time employees.
Have you tried outsourcing?
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